Shipping Policy
📦 1. Shipping Areas
FREEBOY currently ships to the following regions:
🇪🇺 European Union (EU)
Free shipping to:
Denmark, Spain, Ireland, Netherlands, Portugal, Lithuania, Slovakia, Romania, Finland, Bulgaria, Croatia, Austria, Sweden, France, Czech Republic, Belgium, Poland, Estonia, Germany, Luxembourg, Latvia, Slovenia, Hungary, Italy.
🇬🇧 United Kingdom (UK)
Free shipping to:
England, Scotland, and Wales (excluding island regions).
🇺🇸 United States (US)
Free shipping to most mainland states including:
AL, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, etc.
🇨🇦 Canada (CA)
Free shipping to:
Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan.
🚫 2. Undeliverable Areas
We are unable to deliver to the following regions:
- EU: Island regions of EU countries
- UK: Northern Ireland and UK island territories
- US: Remote island regions of the United States
- CA: Remote island regions of Canada
⏱ 3. Processing Time
For in-stock products, orders are typically processed within 1–2 business days after purchase.
Once the order is shipped, tracking information will be provided via email.
Please note that tracking updates may take some time to appear in the system.
🚚 4. Shipping Time
Estimated delivery times after shipment:
- 🇪🇺 EU: 3–7 business days
- 🇬🇧 UK: 2–4 business days
- 🇺🇸 US: 7–10 business days
- 🇨🇦 CA: 7–10 business days
📌 Total estimated delivery time is usually 3–12 working days, depending on destination and logistics conditions.
📍 5. Track Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details sent to the email address used at checkout.
If you do not receive this email or have any questions, please contact us: info@freeboy.store
You can also track your order here (recommended after 2 days of shipping): https://www.17track.net/en
🛵 6. Pre-order Products
Some products may be marked as PRE-ORDER on the product page.
For pre-order items:
- Shipping time will be clearly stated on the product page
- Estimated arrival time will be shown in the “Learn More” section
- We will update customers if there are any changes to delivery timelines
📩 7. Customer Support
If you have any questions regarding shipping, delivery, or tracking, please feel free to contact our support team: 📧 info@freeboy.store
🙏 Thank You
Thank you for choosing FREEBOY. We are committed to providing fast, reliable shipping and a smooth shopping experience worldwide.